Our Warranty Covering Residential Outdoor Patio Furniture Repair in Southern California
We are the top outdoor patio furniture repair experts in the Southwestern United States - and for good reason. We are simply the very best at what we do. When you send your furniture in Southern California to Patio Guys for restoration, you can rest easy knowing that it will be returned to you looking better than new, at a fraction of the cost of replacement. We are so confident in the quality of our work that we offer a money back guarantee for up to five years after initial service. Our warranty is unmatched in the outdoor patio furniture repair industry.
What makes us so confident?
It all boils down to quality. Everything we do at Patio Guys is completed thoughtfully - using the best trained staff and top quality materials. We treat every piece of furniture as if it were our own. From the moment it is picked up by one of our friendly drivers to the moment it is dropped back off at your home looking better than new, we treat your furniture with care and consideration. Each member of our factory trained staff is qualified to refinish all of the top brands - from Brown Jordan to Woodard - to better than new status. Your patio furniture won't just look good, it will function better than new as well. Our powder coat paint process is guaranteed to look great for years to come - and it's environmentally friendly.
The details of the Patio Guys Five Year Warranty are below. If any piece of furniture in Southern California refinished by our team begins to fail, please call us at 1-800-310-4897 to find out if your circumstance qualifies.
Patio Guys Five Year Warranty Covers:
PAINT: If the painted finish on any outdoor patio furniture refinished by Patio Guys fails within 5 years of the date of invoice, upon inspection, Patio Guys will refinish the frame without charge to you. (Note: Please see exception for steel frames below.)
VINYL STRAPS: Vinyl straps are guaranteed against breakage during normal use for 5 years.
Your warranty does not cover the following:
Steel frames, which may rust, Commercial or institutional use, Frame failure or broken welds, Rust on steel bolts, screws or steel frames, Chipping or nicks which may occur with normal use, Unreasonable use or unauthorized repairs made or attempted, Normal color fading of paint or strap, Accidental damage (fire or wind), Discoloration of vinyl strapping, Fading or mildew of vinyl strapping. Patio Guys shall not be liable for shipping, pick-up or delivery of warranty work after 12 months from date of invoice. SLING: One year on installation only.
This warranty applies only to the original owner, and is not transferable. Please retain your original invoice/work order number as proof of purchase when requesting repairs under warranty.